“Dominique,

On behalf of (Company Name), I would like to take this opportunity to communicate our satisfaction with the service we have received from Colliers International.

When we selected Colliers International as a preferred supplier in Europe, you implemented a real estate database and a successful strategy to audit 50 leases across in 23 countries and more than 15 different languages in a record 3-month period.

The renegotiation strategies that you recommended helped us secure in excess of € 3,5M recurring annual savings on our lease costs in 17 countries.

lt was then a logical decision for us to extend our contract to Latin America and to Africa-Middle East where we have enjoyed a similar quality of service and dedication.“

– FP, Group Real Estate Director

”Dominique,

I am writing to express our ongoing satisfaction with the level of service and innovation we have received from you as a global real estate service provider.

For 10 years you have assisted us in centralising our real estate management which was necessary due to our rapid international growth, and you helped to streamline our processes. From site selection to lease negotiations or site dispositions, you have been able to provide great service in practically ail countries where we operate, always in a timely fashion.

I counted that we completed nearly 300 projects in 24 countries, and I can say that your ability to provide fast access to market experts anywhere in the world is one of your great strengths, together with the stability of your team.

Our requests are always handled quickly, the escalation process when an issue arises works well, and thanks to our partnership we have generated over $50m in savings since the implementation of our contract. A few times you have proven that your team was able to find a solution when the situation seemed desperate, and in one occasion you helped us bring an $8.SM liability down to zero.

We really appreciate how Colliers professionals work as a team with us and how they look at this relationship for the long-term.”

MS – Global Real Estate Procurement

"Dominique,

I want to take the time to acknowledge your team’s performance and ability to deliver great service in multiple locations across EMEA at once and to do so in a very timely manner.

We hired Colliers at the end of November 20XX to provide real estate services to support our joint venture project. This new entity needed new offices in 8 cities in addition to implementing, refurbishing and rebranding offices in another 25 locations in accordance with a new office standard. The "go-live" date for the new offices was set for July 6, 2015. This was a very tight schedule considering that Colliers had to develop an office design guide to be used as the new corporate office standard for us, organize market surveys and site selection process in 8 countries, and manage the tenant fit-out work for all 33 locations.

You quickly deployed a large team of professionals across EMEA and thanks to the central account management you provided, we received consistent service across EMEA and were successful in meeting our target date. We expected several emails and calls with complaints, but there were only compliments after the July 6th deadline.

Our partnership is now covering the entire globe; I encourage anyone who reads this letter to contact me for further feedback on your team.”

CK – Global Real Estate & FM